Frequently Asked Questions/Help

1. Do I need to walk anywhere?

No, this event is entirely virtual. It coincides with many of the physical "Stepping Out to Cure Scleroderma" events that our chapters and support groups are hosting. (Check here to see if there is an event already scheduled near you.) This event is for our supporters who don't live within a chapter/support group territory that hosts an event so that you can participate and fundraise to support the Scleroderma Foundation as well.

2. Should I start a team or participate on my own as an individual?

That's entirely up to you. However, if you start a team, it's a great way to recruit family and friends to join the fundraising effort as well. For instance, if you're a member of a support group, why not get all of your support group members together to join?

Here are some guides to walk you through the process of registering as an individual, a team captain or a team member:

Register as an Individual

Register as a Team Captain/Forming a Team

Register as a Team Member

3. Will I receive anything for my participation?

Participants who raise $75 or more by Sept. 1, 2017, will receive a special commerative t-shirt in honor of the World Scleroderma Day Virtual Walk.

4. Where do I register?

Visit www.scleroderma.org/steppingoutvirtualwalk to register today.

5. What's my username and password to register?

If you've previously made an online donation, registered for an event (i.e. the National Patient Education Conference), signed up for our weekly eLetter, completed an advocacy alert or another action on our website, you may already have login information.

Here is a guide to walk you through the process of retrieving your username and password: Retrieve Your Username/Password

6. What's my Participant Center and how do I use it?

The Participant Center is your online portal to track your fundraising success throughout the event. You can create a fundraising website for your personal and team fundraising efforts. (Note: access to team content is only available to Team Captains.) Send emails to ask people to make a donation to support your participation, join you at the event, or thank them for taking the time to make a gift.

How to Access Your Participant Center

How to Edit Your Unique URL/Fundraising Page Website Address

How to Upload Your Email Contacts as a CSV File

How to Upload Email Contacts from Yahoo

How to Compose and Send an Email

How to Upload a Photo or Video

How to Edit Your Personal/Team Fundraising Page Content

7. How do I make a gift to a participant or a team?

Learn how to make a donation or gift to an event, team or an individual participant to support the fundraising efforts.

Here is a guide to walk you through the process of making a donation: How to Make a Donation

 

Video Help

We've also created some short videos to help you with common tasks. Please see below to view some of the most popular titles:

How to Register

Participant Center Tour

Sending Emails from your Participant Center

Still Need Help?

If you continue to need assistance, please contact our National Office at (800) 722-4673 or specialevents@scleroderma.org. We'd be happy to help you out today!