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CMS Reminds Drug Plans They Must Provide Medicare Beneficiaries with 30-Day Initial Supply of Medications, Even if not Covered by Plan

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On January 20, the Centers for Medicare and Medicaid Services (CMS) sent a directive to insurers that offer Medicare prescription drug benefit plans, instructing them that they are required to provide beneficiaries a 30-day emergency supply of any drugs they were taking before the Medicare prescription drug benefit began Jan. 1, the "New York Times" reports. In addition, the directive says insurers "must take immediate steps" to ensure that no low-income beneficiary is charged more than $2 for a generic drug and $5 for a brand-name drug. The directive states, "We must stress that delaying or denying the filling of initial prescriptions for new enrollees at point-of-sale ... is not consistent with the intent of CMS transition policy." The directive also urges insurers to dedicate phone lines to pharmacists' calls about the drug benefit in order to reduce waits. Such phone lines "will reduce the wait times for beneficiaries and pharmacists in order to avoid any beneficiary leaving the pharmacy without prescriptions," the directive states.

Comments
Jeff Flick, western regional administrator for CMS, said some pharmacists were unaware of the 30-day supply requirement. "The idea behind this is, we wanted to be sure that whatever they were taking in December, they can get in January," Flick said. He continued, "Once they have the first fill, now they have 30 days to talk it over with their doctor. The point is, everybody has time for this transition," adding that CMS held conference calls with pharmacists to advise them of the directive. In addition, he said, "we gave guidance to all of the (drug) plans to please make sure all of the pharmacies that you contract with understand the first-fill commitment." CMS spokesperson Gary Karr said some beneficiaries who are dually eligible for Medicaid and Medicare might have encountered problems because of a glitch that removed some dual eligibles from the list of enrolled beneficiaries. Medicare officials sent an updated list of dual eligibles to insurers, he said, adding, "We are examining our systems to make sure there is not some hole where people are not getting picked up." Melissa Shannon, consumer health policy coordinator for Health Care for All, said, "I'm glad to see them take this step. I'm just not sure how much it will help."

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