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Losing Face: The Personal and Social Impact of Scleroderma-Related Facial Changes, Part 3

by Sharon Wood, Psy.D. (originally published in Scleroderma Voice, 2002 #4)

Sharon Wood, Psy.D.

... It can be said that our understanding of a mechanism is often crude and incomplete until it breaks down and we try to repair it. Breakdown and repair of interaction is what many of the visibly handicapped experience constantly in their lives. In studying this with them we are also studying much about ourselves of which we were heretofore unaware. (Davis, 1964, p. 135)

As noted in the first two articles of this series on the personal and social impact of scleroderma-related facial changes, systemic scleroderma and linear scleroderma en coup de sabre produce, to one degree or another, visible effects on one’s facial appearance.

Thus, in addition to coping with the effects of the illness itself, individuals with these particular types of scleroderma must cope with the personal (including physical, functional, and emotional), interpersonal and social impact of these facial changes as well.

Unlike other parts of the body that may be covered or concealed when there is an obvious effect from an illness or accident, it is difficult, if not impossible, to hide the effects of scleroderma-related facial changes if one would choose to do so.

Given this fact, those of us with scleroderma-related facial changes are forced, in one way or another, to grapple with this challenge; and so too, are the significant and generalized others in our lives. As Davis observes in the passage above, we are truly all in this together, “studying” much about ourselves and each other in the process.

What Have We Learned?

And just what have we learned from our “studies?” This author’s personal and professional experience with scleroderma-related facial changes and results from the dissertation study upon which these articles are drawn, suggest that the vast majority of us feel considerably uncomfortable and awkward addressing this issue, thus leading to two basic behavioral responses: avoidance and isolation.

In essence, most of us are disinclined to broach this topic to any great extent or degree, and when we do, we are, for the most part, wrestling with it alone.

Pretending there is no “elephant in the middle of the living room” will not make the issue go away. Approaching this issue in a superficial and solitary manner will not “make the grade.” Scleroderma-related facial changes are a decidedly intra- and interpersonal issue; they beg to be acknowledged and explored from every angle and dimension and they beg to be addressed in a public forum when those of us who are ready to do so choose to begin the dialogue.

So where do we begin?

If we, as “students,” are ready to explore this issue, this author would suggest we start by taking the following three steps.

First, readers are encouraged to read and/or review the two preceding articles of this series which appeared in the second and third issues of the 2002 Scleroderma Voice. This review would provide readers with an understanding and appreciation of what has brought us to this particular point in our process. Incidentally, if there is someone whom you would like to invite to join you in this endeavor, the author suggests that they read all three articles as well.

Second, readers are invited to participate in the “Losing Face” reflective exercise in the next section of this article. The objective of this exercise is to provide readers with an opportunity to explore myriad affective, cognitive, and behavioral experiences surrounding scleroderma-related facial changes.

Third and finally, readers are encouraged to consider, reflect upon, and take action in whatever way and to whatever extent you feel comfortable, with the recommendations following the reflective exercise.

“Losing Face” Reflective Exercise

The invitation to engage in this reflective exercise is extended to those who have scleroderma-related facial changes as well as those who are in a relationship with someone who has these changes. The latter would include significant others as well as health care professionals.
Incidentally, this reflective exercise is not recommended for children or for any adult who may be going through a particularly difficult time emotionally, especially regarding their illness and facial change process.

If you have accepted this invitation, however, it is important that you are in a “safe place” to engage in this exercise. A “safe place” is defined as a place in which you are able to:

1) tolerate potentially strong feelings;
2) take as much time as you need;
3) allow for uninterrupted space; and
4) identify and contact, if need be, someone with whom you can talk with about this experience (i.e. a family member, friend, support group leader or fellow participant, counselor, etc.).

It is absolutely critical that you are in a “safe place” to participate in this reflective exercise, and that you are honest with yourself about your readiness to do so.

The only way you can “fail” this part of the curriculum is if you have not taken the necessary steps to establish a safe place, you have demanded from yourself a performance you are not yet ready to give, or you have judged yourself for needing more time to warm up to the idea of facing an issue that may be particularly challenging for you.

If you have determined, for whatever reason, that now is not the time for you to participate in this activity, give yourself credit for your honest assessment.

If you have made this assessment, the author suggests that you “turn the page,” go directly to the “Recommendations” section below, and return to this reflective exercise at a better time.

For those who have made the decision to participate in this reflective exercise, please consider the following four suggestions before you begin:

Spend No More Than 10 Minutes the First Time

It is suggested that you spend no more than 10 minutes with this exercise the first time you participate in this experience. You may wish to extend the time on subsequent reflections, but it is important to monitor and honor your emotional state each time you engage in this exercise. There certainly will be times when you will be more receptive to this activity than others.

Close Your Eyes During This Exercise

For the better part of this activity, you will be asked to close your eyes. Therefore, it is suggested that you read through the instructions first, memorize the steps, and then begin again.

Stop If You Feel It Is Too Much

If, after beginning the exercise or at any point during this process, you begin to feel overwhelmed or anxious, it is suggested that you stop the exercise, open your eyes, breathe deeply, and ask yourself the following question: Would there be a more appropriate time to engage in this exercise and, if not, do I need to work with a trained paraprofessional or professional counselor regarding this issue?

As noted earlier, it is important to honor how you feel at the moment and act accordingly. If your feelings are too strong, then you are advised to wait until these feelings are less intense and you feel safe to explore them in this exercise or with a “supportive other.”

Record Your Feelings

It is suggested that you record your experiences with this process in what this author refers to as the “mourning papers.”

The “mourning papers” is a vehicle to record your grief process concerning your “loss of face.”

After each reflective exercise, spend a few minutes recording your experiences in a “stream of consciousness” fashion. Without judging your feelings, write whatever comes to mind.

Depending on preference, comfort, and availability, a pen and notepad/ journal, tape recorder, or computer may be used for the “mourning papers.”

Losing Face Reflective Exercise Instructions

Establish a “safe place.”

Have a pen and notepad/journal, tape recorder, or computer within arm’s reach.

Find a comfortable position.

Close your eyes.

Take several deep breaths and continue to breathe slowly throughout the exercise.

Sit in silence for a few moments to allow yourself to be fully present for this experience.

When you are ready, begin to reflect on your experience with scleroderma-related facial changes. “Reflect” is defined as observing, without judging, your feelings, thoughts, and behaviors around this experience.

There are many directions you can take with respect to this reflection. For example, remember back to the time when you first noticed the facial changes occurring for you, or, if you are in relationship with someone who has these changes, remember back to the time when you first noticed these changes occurring for her or him.

What feelings came up for you?

What did you think about the facial changes?

How did you respond to these facial changes?

Were you aware that these changes would be a consequence of the illness or did they take you entirely by surprise? If you were aware that facial changes would accompany this illness, how did you become aware of this fact?

When you have finished your reflections, sit for a few more moments with your eyes closed and visualize yourself in one of your favorite places. Experience this place with all your senses. For example, what colors, sounds, tastes, and smells are present? If you wish to visualize touching something, how does it feel? And so forth.

When you have fully explored this place, slowly open your eyes and return to the room.

Record your experiences in the “mourning papers.”

Close your reflective experience in whatever fashion you choose. This closing could take the form of a blessing, a chant, music, a stretching exercise, reading inspirational passages from a favorite book, etc.

When you feel comfortable doing so, share your experience(s) with someone you trust who is capable of appreciating your experience. Choosing the right person for this conversation is as important as choosing the right time to engage in this exercise.

Recommendations

As noted earlier, these recommendations are based on the author’s personal, educational, and professional experiences with scleroderma-related facial changes.

The author is aware that these recommendations may not apply to everyone’s experience nor necessarily hold true under all circumstances. Thus, each person should decide for her or himself whether these recommendations are relevant to her or his own experience and whether they should be taken at face value or taken in stride.

Grieving Is an Essential Part of the Process

First, with respect to these recommendations, it is imperative that we acknowledge and grieve our “loss of face.”

As noted throughout this series of articles, those of us with scleroderma-related facial changes incur losses not only on a physical level that result in pain, functional impairments, and appearance and aesthetic concerns, but on intrapsychic, interpersonal, and social levels as well.

Although the manner and manifestation of scleroderma-related facial changes vary from person to person, there is an underlying process of trauma and loss involved in this experience, which can include accompanying challenges to one’s identity, assumptions, and belief and meaning systems; and thus, we need to appreciate and approach this process accordingly.

There are a number of books that address these issues; for “starters” this author recommend the books by Bolen, Duff, and Chodron listed at the end of this article. For a book that explores the life of a young woman with a face disfigured by cancer, this author also recommends Autobiography of a Face, by Lucy Grealy. Many readers will undoubtedly identify with many of the challenges that Grealy experienced, living with a face different from others.

Health Care Professionals Could Benefit from Training in These Issues

Second, this author recommends that health care professionals, including physicians, nurses, dentists, psychotherapists, and physical, speech and occupational therapists, and so forth, participate in a training about scleroderma-related facial changes.

This training could help these professionals understand what is occurring for many patients in regard to the physiological facial change process and the psychosocial issues surrounding the “loss of face,” including an overview of clinicopathological consequences, functional problems, disabilities, treatments, and facial exercise program, as well as the psychological and social impact of these changes.

This training would also be an opportunity for health care professionals to share their respective clinical experiences with each other, and to exchange resources and referrals for patients with scleroderma-related facial changes.

With respect to the doctor-patient relationship in particular, one of the most significant findings of this author’s dissertation study revealed that many of the participants’ doctors either had not initiated a conversation about nor addressed the issue of scleroderma-related facial changes with their patients; and of those doctors who had addressed this issue with their patients, only a small minority addressed it to the satisfaction of the participants.

Doctors cannot predict the precise manner and manifestation of these facial changes for their patients. But it is this author’s opinion that patients need to be as informed about scleroderma-related facial changes as they need to be informed about the effect scleroderma may have on their hands or organs, although every patient’s individual differences need to be respected, and the timing, delivery, and content of the “message” need to be taken into consideration for this conversation.

There is no question that this illness-related consequence is a potentially “loaded” issue, particularly for female patients living in our society—a society that values health and beauty, particularly facial beauty, above other more enduring and endearing qualities.

However, the impact of not knowing or being totally unprepared and surprised by their facial change process has the potential of being far more devastating in the long run. When this author asked several of the participants how they would have preferred that their doctor address the issue of their facial changes with them, all of them said that they would have appreciated their doctors being honest and forthright with them about these changes.

One of the study participants explains her preference:

Debbie: I think [the doctor] asked me if I knew [scleroderma] would be in my face. And I said, “No, I didn’t know.” She said, “Well, what you have in your arms, what you have in your breast, is now in your face.” She was real sweet about it, but she was also very blunt. I mean she was very honest with me, which I appreciate.

Social Skills Training (SST) for Those with Facial Changes

Third, this author recommends that we give serious consideration to exploring how social skills training (SST) could be of assistance to those of us with scleroderma-related facial changes.

Social skills training is defined by Wilkinson and Canter (as cited in Partridge, 1998) “as enabling people who have disfigurements to develop an understanding of what goes on in social interactions and to practice effective strategies for managing these encounters more successfully” (p. 176).

Anyone with marked facial changes would undoubtedly testify that many social interactions are awkward and uncomfortable, and in many cases painful, because the parties involved become distracted and preoccupied by the facial changes to the detriment of a “typical” interaction.

This author recommends a specific social skills training model for those of us with scleroderma-related facial changes. This model has been developed by the researchers at Changing Faces, a foundation in England dedicated to helping individuals with facial disfigurements.

The professionals at Changing Faces believe that the person with the disfigurement or facial changes can significantly influence public reception by the way she behaves, being proactive in social situations instead of reacting to others’ concern or embarrassment, and developing good communication skills. For a description of this specific model, see the article by Partridge listed in this article’s reference section.

We Must Start a Dialogue About Scleroderma-Related Facial Changes

Fourth and finally, it is critical that we begin to wholeheartedly engage in a dialogue about scleroderma-related facial changes, both on personal and interpersonal levels.

Participating in such a dialogue is important for two reasons:

(a) In general, this author has found repeatedly that there is a “shroud of silence” veiling this issue in our lives. This silence, to say the least, is costing us dearly as individuals, as couples, as families, as communities, and as a society. Our personal and social health is being severely compromised and we can ill afford to remain silent and solitary, especially when it is within our power to change the status quo.

(b) We are wasting a tremendous amount of intra- and interpsychic energy trying not to talk about it. Imagine what we could accomplish with this energy once we decided to dialogue.

In Fact, the Dialogue Has Already Begun

Perhaps the most important consideration this author would like to leave with readers is that we are not alone, nor are we “starting from scratch” with this dialogue.

Some of us are already part of the vanguard to lift this veil of silence. There are the 13 women who participated in this author’s study, and the various support groups and the Scleroderma Foundation’s Southern California Chapter that helped to recruit these participants and offer workshops on scleroderma-related facial changes at their meetings and education days.

The Scleroderma Foundation’s appreciation and conviction for lifting this veil is revealed in their willingness to publish this series of articles and to offer workshops at conferences and support group leader trainings.

This author believes there are many more of us working on this issue in our daily lives. With just a little more time and effort, we should soon reach the “tipping point” and the inner and outer dialogue can begin in earnest.

However, this author need only reflect on her own personal experience and that of the participants in her study and various Scleroderma Foundation workshops to recognize there are times when one is not ready to engage in such a dialogue. There is something to be said for respecting one another’s process.

But those of us ready to begin a dialogue about our facial changes must find safe places and supportive others to explore this issue with us.

For those of us not yet ready to explore this issue, we need to be given the space to wait.

And for all of us, grant us the wisdom to know, appreciate, and honor the difference.

References*

Arthritis Foundation. (1997). Sjogren’s syndrome [Brochure]. Atlanta, GA: Author.

Bolen, J. S. (1996). Close to the bone: Life-threatening illness and the search for meaning. New York: Scribner.

Chazen, F. M., Cook, C. D., & Cohen, J. (1962). Focal scleroderma – report of 19 cases in children. Journal of Pediatrics 60, 385-393.

Chodron, P. (2000).When things fall apart. Boston: Shambhala.

Chodron, P. (1991). The wisdom of no escape and the path of loving-kindness. Boston: Shambhala.

Clements, P. J. & Medsger, T. A. (1996). Organ involvement: Skin. In P. J. Clements & D.E. Furst (Eds.), Systemic Sclerosis (pp. 389-407). Baltimore, MD: Williams & Wilkins.

David, J., Wilson, J., & Woo, P. (1991). ‘Scleroderma en coup de sabre.’ Annals of the Rheumatic Diseases 50, 260-262.

Davis, F. (1964). Deviance disavowal: The management of strained interaction by the visibly handicapped. In H. S. Becker (Ed.), The Other Side: Perspectives on Deviance (pp. 119-137). New York: The Free Press.

Duff, K. (1993). The alchemy of illness. New York: Bell Tower.

Grealy, L. (1994). Autobiography of a face. New York: Houghton Mifflin Company.

Johnson, R. V., Kennedy, W. R. (1969). Progressive facial hemiatrophy (Parry-
Romberg Syndrome). American Journal of Ophthalmology, 67, (4), 561-564.

Lakhani, P. K., & David, T. J. (1984). Progressive hemifacial atrophy with scleroderma and ipsilateral limb wasting (Parry-Romberg Syndrome). Journal of Research in Social Medicine, 77, 138-139.

Lederman, R. J. (1984). Progressive facial and cerebral hemiatrophy. Cleveland Clinic Quarterly, 51, (3), 545-548.

Lehman, T. J. A. (1992). The Parry Romberg Syndrome of progressive facial hemiatrophy and linear scleroderma en coup de sabre. Mistaken diagnosis or overlapping conditions? The Journal of Rheumatology, 19, 844-845.

Mayes, M. D. (1999). The scleroderma book: A guide for patients and families. New York: Oxford University Press.

Macgregor, F. C. (1951). Some psychosocial problems associated with facial deformities. American Sociological Review, 16, 629-638.

Macgregor, F. C. (1974). Transformation and identity: The face and plastic surgery. New York: Quadrangle.

Macgregor, F. C. (1990). Facial disfigurement: Problems and management of social interaction and implications for mental health. Aesthetic Plastic Surgery, 14, 249-257.

Munchnick, R. S., Aston, S. J., & Rees, T. D. (1979). Ocular manifestations and treatment of hemifacial atrophy. American Journal of Ophthalmology, 88, 889-897.

Nordlicht, S. (1979). Facial disfigurement and psychiatric sequelae. New York State Journal of Medicine, 1382-1384.

Partridge, J. (1998). Changing faces: Taking up Macgregor’s challenge. Journal of Burn Care & Rehabilitation, 19, (2), 174-180.

Rosenberg, M. (1979). Conceiving the self. New York: Basic Books.

Wood, S. L. (2000). Losing face: The effects of scleroderma-related facial changes on the relationship with self and others. (Doctoral Dissertation, California Institute of Integral Studies, 2000). UMI Dissertation Services, 9971704.

*References from all three articles are included in this list. This author would like to express her deep appreciation to Lyn Scott, LCSW, for her unwavering support for and editorial review of these articles.

Go to Part 1 of "Losing Face."
Go to Part 2 of "Losing Face."

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